AI & automation for small business

Your team is drowning in repetitive work.We build the AI that fixes it.

Xpert Development helps small business owners get their time back. Done-for-you discovery, build, and training. Plain English. Real outcomes you can measure on Monday morning.

Fixed-price pilots
Live in 2–4 weeks

What we automate

The boring work that eats your week.

These aren't hypothetical use cases. They're the workflows we keep getting hired to fix.

Customer support

Answer the same 50 questions in seconds, not hours.

Scheduling & booking

No more phone tag. Customers book themselves.

Invoicing & quoting

From job done to invoice sent in 30 seconds.

Lead follow-up

Every lead replied to within 5 minutes, even at 2 a.m.

Document processing

Read 100 PDFs the way you'd read one. Faster.

Reporting & dashboards

The numbers you actually need, ready every Monday.

How we work

Three steps. No surprises.

01

Free discovery call

30 minutes, no slide deck. We listen to where your time goes and tell you honestly whether AI is the right tool — or whether you just need a better spreadsheet.

02

2–4 week pilot

We pick the highest-leverage workflow and build it end-to-end. Fixed scope. Fixed price. You see something running on real data inside the first month.

03

Scale & support

Once the pilot proves out, we expand. Train your team. Hand over tools you can actually run yourselves. Keep us on retainer or part ways — your call.

The kind of work we do

Concrete, not hypothetical.

Illustrative examples drawn from the patterns we see most often with small business clients. Your situation will be different — that's what discovery is for.

Home services

Before

Owner spent every Sunday evening sending invoices by hand.

After

Jobs auto-invoice the moment a tech marks them complete. Sundays are back.

Saved: ~6 hrs / week

Boutique e-commerce

Before

Two part-timers replied to the same shipping questions all day.

After

An AI assistant handles 80% of inbound questions; humans handle the rest.

Saved: 1 FTE re-deployed

Local clinic

Before

Front desk drowned in insurance verification phone calls.

After

Verification runs the night before; staff start each morning with a clean list.

Saved: 2 hrs / day

Why Xpert

The agency you wish you'd hired first.

Plain English

We won't say "leverage LLMs to optimize workflows." We'll say "this thing on your to-do list, gone." If we can't explain it to your bookkeeper, we're not done.

Owner-friendly tools

The thing we build is yours. Documented. Editable. You can run it without us. We'd rather lose a retainer than leave you stuck.

Done-for-you

You don't need to hire an engineer, learn Python, or buy 12 SaaS tools. We handle discovery, build, training, and the boring middle. You approve.

About Xpert

Small enough to care. Senior enough to deliver.

Xpert Development is a small, senior team based in Virginia. We've built software for hospital networks, fintech startups, and family-run businesses you've never heard of. The thread connecting them: we ship things people actually use.

We started Xpert because too many SMB owners we knew had been burned — by big agencies that disappeared, by junior contractors who shipped half-finished code, by SaaS tools that promised the moon and delivered another login to remember. We're the firm we wish they'd hired first.

Virginia, USASenior team onlyFixed-fee pilotsYou own the IP

Questions

The things owners actually ask us.

How much does this cost?
Pilots are fixed-fee, typically $4k–$15k depending on scope. Discovery is free. We tell you the price before any work starts — never an estimate that doubles.
How long until I see something working?
Two to four weeks for the pilot. You'll see something running on your real data inside the first month — not a polished slide deck three months in.
Will my data be safe?
Yes. We use enterprise providers (OpenAI, Anthropic, AWS) with no-training and zero-retention configurations where it matters. We sign NDAs. We don't store data we don't need.
What do I need to provide?
An hour for discovery, a point of contact for questions, and access to the systems we'll integrate with (read-only at first). That's the whole list.
What happens when the project ends?
You own everything. Code, prompts, accounts, documentation. You can keep us on retainer for changes, or take it in-house. We're indifferent — both are fine.
Do I need to hire engineers to keep this running?
No. The whole point is that it runs without one. If something needs an engineer day-to-day, we built the wrong thing.

Free assessment

Let's see if we're a fit.

30 minutes on the phone. No slide deck. No pressure. Worst case you walk away with two or three honest ideas you can try yourself.

We open your email client with everything pre-filled — you stay in control of what gets sent.